Returns & Exchanges
We take pride in our craftsmanship and want you to be completely satisfied with your purchase. If your item is not quite right, we offer a 30-day return policy for all non-personalized products in their original condition.
Check Eligibility
Ensure your item is unused, in original packaging, and does not feature custom monogramming, as personalized pieces are final sale.
Initiate Your Request
Visit our online Returns Portal with your order number and email address to select the items you wish to return or exchange.
Pack and Ship
Securely package your items and attach the provided prepaid shipping label. Drop off the parcel at your nearest authorized carrier location.
Receive Your Refund
Once our quality suite inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing